Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, order processing times may be extended. In such cases, customers will be notified if a significant delay occurs.
Shipping Times
Once an order has been processed and dispatched, the estimated delivery time is 4–7 business days, depending on the destination and local carrier operations.
Please note that delivery estimates are provided in business days only and do not include weekends or public holidays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Tracking information may take up to 48 hours to become active after the order has been dispatched.
Delays
While we strive to meet all estimated delivery times, we are not responsible for delays caused by:
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Customs inspections or clearance procedures.
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Severe weather conditions.
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Carrier disruptions or logistical issues.
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Public holidays.
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Incorrect or incomplete shipping information provided by the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, responsibility for the shipment transfers to the customer. We are not liable for lost, stolen, or misplaced packages after confirmed delivery.
Customers who experience delivery issues should contact the shipping carrier directly and notify our support team for assistance.
Contact
For any shipping-related questions, please contact us at: